Knowledge Base

Categories (12)

CUNYfirst

Information about CUNYfirst access, password resetting and tools.

Blackboard

Blackboard self-service guides for students and faculty.

Accounts & Access

How to access your BMCC and other CUNY accounts.

Desktop

Information about your computer and available software.

ID Cards

How to obtain or replace your BMCC ID Card.

Classrooms and Computer Labs

Assistance with classroom and computer lab technologies.

Telephone & Voice Services

Information about telecommunication services, Cisco phones and voicemail.

Software

How-To guides for software supported at BMCC.

Wi-Fi and Networking

Information about wireless access, remote access and network configurations.

MyFiles

Access your files from anywhere.

Cyber Security

Spam, phishing, information breaches, cyber attacks, and anything else related to computer security.

E-Learning

Articles for E-Learning.