For All

This section contains articles that are relevant to everyone, regardless of whether you're a student or employee.

Categories (4)

BMCC Account & Access

Access to email, BMCC Portal, campus Wi-Fi, campus computers, remote computers, Zoom, LinkedIn Learning and more.
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CUNY Login

CUNYfirst (including password reset), Blackboard, DegreeWorks, Dropbox, and the BMCC Library Database.
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Desktop & Software

Information about your computer, available software and how-to guides for software supported at BMCC.
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Wi-Fi and Networking

Information about wireless access, remote access and network configurations.
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Articles (6)

Pinned Article Obtaining a New or Replacement ID

Introducing the IRT Chatbot: 24/7 Support for BMCC Students, Faculty, and Staff

The IRT Chatbot is a 24/7 AI-driven virtual assistant designed to provide quick and efficient support to BMCC students, faculty, and staff. It helps resolve technical issues like login problems, connectivity issues, and access to BMCC systems such as email and learning platforms. The chatbot offers step-by-step instructions, ensuring that users can get the help they need at any time. Available on the BMCC IRT website.

Zscaler Client Help

How to Sign into Zscaler

Get access to Wolfram Mathematica

Reporting Spam/Phishing Emails

Using Zoom