Service Catalog

Categories (12)

Backup & Recovery

Assistance with recovering data from BMCC network drives.

BMCC Account & Access

Assistance for BMCC email, MFA, Maestro, new hire accounts, Proofpoint, web directory and network drives (On campus).

BMCC Portal

Services for SharePoint sites, forms & workflows, BMCC Portal applications and remote access to G, H, & J drives.

Classrooms and Computer Labs

Technology assistance for classrooms and computer labs.

CUNY Services

CUNYfirst, Blackboard and DegreeWorks authentication and access, Schedule Builder, Dropbox, and Microsoft Office 365 apps.

Desktop and Software

Office computer and software application assistance for faculty and staff.

Enterprise Applications

Assistance with administrative applications and reports used across BMCC's departments.

Network Services

Wired and wireless networking services for the university campuses.

Printing and Copying

Assistance with printers in offices, computer labs and other areas that can be used by faculty and staff.

Surveillance & Access Control

Public Safety security systems and hardware assistance.

Telephone & Voice Services

Phones, voicemail and FAX assistance for faculty and staff.


Physical key, proxy locks and lock repair assistance.