Service Catalog

Categories (12)

Backup & Recovery

Assistance with recovering data from BMCC network drives.
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BMCC Account & Access

Assistance for BMCC email, MFA, Maestro, new hire accounts, Proofpoint, web directory and network drives (On campus).
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BMCC Portal

Services for SharePoint sites, forms & workflows, BMCC Portal applications and remote access to G, H, & J drives.
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Classrooms and Computer Labs

Technology assistance for classrooms and computer labs.
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CUNY Services

CUNYfirst, Blackboard and DegreeWorks authentication and access, Schedule Builder, Dropbox, and Microsoft Office 365 apps.
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Desktop and Software

Office computer and software application assistance for faculty and staff.
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Enterprise Applications

Assistance with administrative applications and reports used across BMCC's departments.
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Network Services

Wired and wireless networking services for the university campuses.
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Printing and Copying

Assistance with printers in offices, computer labs and other areas that can be used by faculty and staff.
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Surveillance & Access Control

Public Safety security systems and hardware assistance.
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Telephone & Voice Services

Phones, voicemail and FAX assistance for faculty and staff.
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Locksmith

Physical key, proxy locks and lock repair assistance.
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