Knowledge Base

Categories (11)


Information about CUNYfirst access, password resetting and tools.

Accounts & Access

How to access your BMCC and other CUNY accounts.


Blackboard self-service guides for students and faculty.


Information about your computer and available software.

ID Cards

How to obtain or replace your BMCC ID Card.

Classrooms and Computer Labs

Assistance with classroom and computer lab technologies.

Telephone & Voice Services

Information about telecommunication services, Cisco phones and voicemail.


How-To guides for software supported at BMCC.

Wi-Fi and Networking

Information about wireless access, remote access and network configurations.


Access your files from anywhere.

Cyber Security

Spam, phishing, information breaches, cyber attacks, and anything else related to computer security.