Request new administrative applications, reports, programming and software changes.
Instructional workstations in classrooms or computer labs.
Request new BMCC email and RingCentral accounts for a new hire.
Request assistance with an office workstation.
Installation, updating, or troubleshooting of software.
For students to request technical assistance with a service provided by IRT.
Request assistance with office peripherals.
Projectors in classrooms or computer labs.
Request access to use Proofpoint URL Isolation.
Request assistance with a computer lab printer.
Request a new VPN.
Faculty and staff loaner devices.
Request for laptops set up for an on-campus event.
Request print & copy access or support for Multi-function Printers.
Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.
Request to disable BMCC account access.
Report poor wireless network performance.
Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.
Request assistance with data recovery from BMCC network drives.
Request access or support for security camera and intercom systems.
Request a modification to your BMCC account.
Support with the phone cord, handset, phone, or line.
Request assistance with a shared mailbox.
Request access to an application on the BMCC Portal.