Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with a department network printer (Does NOT include copiers).

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with a local office printer.

Request print & copy access or support for Multi-function Printers.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request assistance with forms and workflow modifications.

Request assistance with BMCC reporting instances.

Request cabinet or door keys.

Support with the phone cord, handset, phone, or line.

Request access to an application on the BMCC Portal.

Report a service availability issue.

Instructional workstations in classrooms or computer labs.

Faculty and staff loaner devices.

Request a modification to your BMCC account.

Request a new VPN.

Report a wired connection issue.

Request to relocate an existing phone to a new location.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request Contact Center support.

Request assistance with updating applications on the BMCC Portal.

Request assistance with a SharePoint site & remote access to G, H, and J drives.