Popular Services

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with a local office printer.

Request assistance with a department network printer (Does NOT include copiers).

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request print & copy access or support for Multi-function Printers.

Request assistance with software installation or update for Computer Labs or Classrooms.

Support with the phone cord, handset, phone, or line.

Projectors in classrooms or computer labs.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with updating applications on the BMCC Portal.

Instructional workstations in classrooms or computer labs.

Requesting a new phone with a new extension.

Request assistance with student ID.

Faculty and staff loaner devices.

Request a new/relocated network connection.

Report a wired connection issue.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request assistance with Chromebooks, iPads and Laptops.

Request to reassign an existing extension to an employee.

Request Contact Center support.