Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.
Request assistance with an office workstation.
Installation, updating, or troubleshooting of software.
Request new BMCC email and RingCentral accounts for a new hire.
Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.
Request cabinet or door keys.
Report poor wireless network performance.
Support with the phone cord, handset, phone, or line.
For students to request technical assistance with a service provided by IRT.
Request assistance with a SharePoint site & remote access to G, H, and J drives.
Request assistance with a department network printer (Does NOT include copiers).
Faculty and staff loaner devices.
Request assistance with Multi-Factor Authentication.
Request assistance with a local office printer.
Request assistance with a computer lab printer.
Request updates on the BMCC web directory.
Request for laptops set up for an on-campus event.
Request a new VPN.
Request a new phone line with an existing phone on the desk or with a new phone.
Request access to an application on the BMCC Portal.
Request access or support for network drives (On Campus).
Request a modification to your BMCC account.
Request print & copy access or support for Multi-function Printers.
Request assistance with software installation or update for Computer Labs or Classrooms.
Report a wireless network authentication issue.