Popular Services

For students to request technical assistance with a service provided by IRT.

Request assistance with an office workstation.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Installation, updating, or troubleshooting of software.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Report a service availability issue.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request assistance with a shared mailbox.

Request assistance with forms and workflow modifications.

Request a modification to your BMCC account.

Request access or support for network drives (On Campus).

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request updates on the BMCC web directory.

Requesting a new phone with a new extension.

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Request assistance with administrative web applications.

Support with the phone cord, handset, phone, or line.

Request new BMCC email and RingCentral accounts for a new hire.

Request access or support for the Visitor Portal.

Request assistance with updating applications on the BMCC Portal.

Request assistance with an existing VPN.

Request print & copy access or support for Multi-function Printers.

Request assistance with Multi-Factor Authentication.

Request assistance with SharePoint department site modifications.

Request access to an application on the BMCC Portal.