Popular Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

Installation, updating, or troubleshooting of software.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with a local office printer.

Request assistance with a department network printer (Does NOT include copiers).

Faculty and staff loaner devices.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with updating applications on the BMCC Portal.

Request access or support for AMAG.

Requesting a new phone with a new extension.

Request print & copy access or support for Multi-function Printers.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request a modification to your BMCC account.

Report a wireless network authentication issue.

Request assistance with forms and workflow modifications.

Request assistance with office peripherals.

Request assistance with administrative web applications.

Request to reassign an existing extension to an employee.

Report a blocked application.

Request access or support for the Visitor Portal.

Request assistance with a computer lab printer.