Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

Installation, updating, or troubleshooting of software.

Request new BMCC email and RingCentral accounts for a new hire.

For students to request technical assistance with a service provided by IRT.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with a department network printer (Does NOT include copiers).

Projectors in classrooms or computer labs.

Request print & copy access or support for Multi-function Printers.

Request assistance with student ID.

Request assistance with Chromebooks, iPads and Laptops.

Instructional workstations in classrooms or computer labs.

Support with the phone cord, handset, phone, or line.

Request cabinet or door keys.

Request assistance with a local office printer.

Request assistance with BMCC reporting instances.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request repair of a desk, cabinet, or door lock.

Request a modification to your BMCC account.

Request access to proxy locks.

Request to disable BMCC account access.

Request updates on the BMCC web directory.

Faculty and staff loaner devices.

Report a wired connection issue.