Popular Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with an office workstation.

Request assistance with Multi-Factor Authentication.

Installation, updating, or troubleshooting of software.

Request assistance with student ID.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with a local office printer.

Requesting a new phone with a new extension.

Report a blocked application.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request print & copy access or support for Multi-function Printers.

Request assistance with a computer lab printer.

Instructional workstations in classrooms or computer labs.

Request network assistance with a project.

Request to reassign an existing extension to an employee.

Request updates on the BMCC web directory.

Request assistance with a department network printer (Does NOT include copiers).

Request access or support for network drives (On Campus).

Report a wired connection issue.

Support with the phone cord, handset, phone, or line.

Request a modification to your BMCC account.

Request access or support for the Visitor Portal.