Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Installation, updating, or troubleshooting of software.

For students to request technical assistance with a service provided by IRT.

Request print & copy access or support for Multi-function Printers.

Request assistance with an office workstation.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with a department network printer (Does NOT include copiers).

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with a local office printer.

Request repair of a desk, cabinet, or door lock.

Request access to proxy locks.

Request assistance with software installation or update for Computer Labs or Classrooms.

Support with the phone cord, handset, phone, or line.

Request cabinet or door keys.

Request a new VPN.

Request updates on the BMCC web directory.

Request assistance with Chromebooks, iPads and Laptops.

Report poor wireless network performance.

Report a wired connection issue.

Request assistance with an existing VPN.

Request assistance with student ID.

Request assistance with Dropbox login access.

Request new SharePoint site for forms and workflows.