Popular Services

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Installation, updating, or troubleshooting of software.

Request assistance with a local office printer.

Request assistance with a department network printer (Does NOT include copiers).

Request new BMCC email and RingCentral accounts for a new hire.

Request print & copy access or support for Multi-function Printers.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with a shared mailbox.

Instructional workstations in classrooms or computer labs.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request assistance with updating applications on the BMCC Portal.

Requesting a new phone with a new extension.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request Contact Center support.

Request assistance with BMCC reporting instances.

Projectors in classrooms or computer labs.

Request assistance with student ID.

Request a modification to your BMCC account.

Request assistance with Chromebooks, iPads and Laptops.

Report a wired connection issue.

Faculty and staff loaner devices.

Report a blocked website.

Request assistance with forms and workflow modifications.