Popular Services

Request assistance with an office workstation.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Requesting a new phone with a new extension.

Report a service availability issue.

Request a new VPN.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request access or support for network drives (On Campus).

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Request a modification to your BMCC account.

Request new BMCC email and RingCentral accounts for a new hire.

Request access or support for the Visitor Portal.

Request assistance with a shared mailbox.

Request assistance with forms and workflow modifications.

Support with the phone cord, handset, phone, or line.

Request access or support for AMAG.

Request updates on the BMCC web directory.

Request assistance with student ID.

Request print & copy access or support for Multi-function Printers.

Request assistance with updating applications on the BMCC Portal.

Request assistance with SharePoint department site modifications.

Request assistance with an existing VPN.