Popular Services

Request assistance with an office workstation.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Installation, updating, or troubleshooting of software.

For students to request technical assistance with a service provided by IRT.

Request print & copy access or support for Multi-function Printers.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with a local office printer.

Faculty and staff loaner devices.

Instructional workstations in classrooms or computer labs.

Request cabinet or door keys.

Report a wireless network authentication issue.

Request assistance with Chromebooks, iPads and Laptops.

Request assistance with a department network printer (Does NOT include copiers).

Request assistance with MiFi and Hotspot.

Support with the phone cord, handset, phone, or line.

Request assistance with updating applications on the BMCC Portal.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with student ID.

Request access to proxy locks.

Report a wired connection issue.

Request access or support for network drives (On Campus).

Request assistance with forms and workflow modifications.

Report a service availability issue.