Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

For students to request technical assistance with a service provided by IRT.

Request assistance with an office workstation.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with student ID.

Request new BMCC email and RingCentral accounts for a new hire.

Installation, updating, or troubleshooting of software.

Request assistance with Chromebooks, iPads and Laptops.

Request assistance with a department network printer (Does NOT include copiers).

Faculty and staff loaner devices.

Request print & copy access or support for Multi-function Printers.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with a local office printer.

Request assistance with updating applications on the BMCC Portal.

Request updates on the BMCC web directory.

Request assistance with an existing VPN.

Request cabinet or door keys.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Instructional workstations in classrooms or computer labs.

Request a modification to your BMCC account.

Report a service availability issue.

Projectors in classrooms or computer labs.

Request a new VPN.

Request access to an application on the BMCC Portal.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.