Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with an office workstation.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request print & copy access or support for Multi-function Printers.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with a local office printer.

Request assistance with a department network printer (Does NOT include copiers).

Request a new VPN.

Request access to proxy locks.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with Chromebooks, iPads and Laptops.

Request cabinet or door keys.

Faculty and staff loaner devices.

Report a wired connection issue.

Request assistance with MiFi and Hotspot.

Projectors in classrooms or computer labs.

Instructional workstations in classrooms or computer labs.

Request repair of a desk, cabinet, or door lock.

Request assistance with Multi-Factor Authentication.

Request assistance with an existing VPN.

Request to relocate an existing phone to a new location.