Popular Services

Request assistance with an office workstation.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Report a service availability issue.

Requesting a new phone with a new extension.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request access or support for network drives (On Campus).

Request a modification to your BMCC account.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with forms and workflow modifications.

Request assistance with a shared mailbox.

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Request cabinet or door keys.

Request access or support for AMAG.

Request updates on the BMCC web directory.

Request a new VPN.

Request access or support for the Visitor Portal.

Request print & copy access or support for Multi-function Printers.

Request assistance with an existing VPN.

Request assistance with SharePoint department site modifications.

Request assistance with administrative web applications.

Report poor wireless network performance.