Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request new BMCC email and RingCentral accounts for a new hire.

Request a new VPN.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Report a service availability issue.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request assistance with a local office printer.

Request cabinet or door keys.

Faculty and staff loaner devices.

Requesting a new phone with a new extension.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request access to proxy locks.

Request assistance with Chromebooks, iPads and Laptops.

Request access or support for the Visitor Portal.

Request print & copy access or support for Multi-function Printers.

Request repair of a desk, cabinet, or door lock.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Report poor wireless network performance.

Request access to an application on the BMCC Portal.

Support with the phone cord, handset, phone, or line.

Request access or support for AMAG.