Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.


Request assistance with an office workstation.


Installation, updating, or troubleshooting of software.


For students to request technical assistance with a service provided by IRT.


Request new BMCC email and RingCentral accounts for a new hire.


Request assistance with a department network printer (Does NOT include copiers).


Faculty and staff loaner devices.


Request assistance with a shared mailbox.


Support with the phone cord, handset, phone, or line.


Request print & copy access or support for Multi-function Printers.


Request a new phone line with an existing phone on the desk or with a new phone.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.


Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.


Request Contact Center support.


Request a new VPN.


Request assistance with a local office printer.


Request cabinet or door keys.


Instructional workstations in classrooms or computer labs.


Request assistance with software installation or update for Computer Labs or Classrooms.


Request access or support for network drives (On Campus).


Report a wired connection issue.


Request a modification to your BMCC account.


Request assistance with BMCC reporting instances.


Request assistance with a SharePoint site & remote access to G, H, and J drives.


Request to reassign an existing line/extension to a new employee.