Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

For students to request technical assistance with a service provided by IRT.

Request assistance with an office workstation.

Installation, updating, or troubleshooting of software.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with student ID.

Request assistance with a department network printer (Does NOT include copiers).

Request assistance with a local office printer.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request a modification to your BMCC account.

Request access to an application on the BMCC Portal.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request repair of a desk, cabinet, or door lock.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Faculty and staff loaner devices.

Request cabinet or door keys.

Request updates on the BMCC web directory.

Clear up local hard drive space.

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Report a wired connection issue.

Request assistance with an existing VPN.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request assistance with updating applications on the BMCC Portal.

Request assistance with a shared mailbox.