Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.


Request assistance with an office workstation.


For students to request technical assistance with a service provided by IRT.


Installation, updating, or troubleshooting of software.


Request new BMCC email and RingCentral accounts for a new hire.


Request assistance with a department network printer (Does NOT include copiers).


Request assistance with updating applications on the BMCC Portal.


Request Contact Center support.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.


Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.


Request cabinet or door keys.


Support with the phone cord, handset, phone, or line.


Request assistance with a SharePoint site & remote access to G, H, and J drives.


Instructional workstations in classrooms or computer labs.


Request a modification to your BMCC account.


Request updates on the BMCC web directory.


Request print & copy access or support for Multi-function Printers.


Request access or support for the Visitor Portal.


Request assistance with Multi-Factor Authentication.


Request assistance with software installation or update for Computer Labs or Classrooms.


Request access to an application on the BMCC Portal.


Request assistance with administrative web applications.


Request new administrative applications, reports, programming and software changes.


Request assistance with forms and workflow modifications.


Request to relocate an existing phone to a new location.