Telephone & Voice Services

The Telecom team provides comprehensive support for RingCentral Phones (physical, virtual, and mobile app), voicemail PINs, Contact Center, emergency call boxes, fax services, and BMCC-provided MiFi devices.

Services (10)

Contact Center

Request Contact Center support.

Emergency Call Box

Assistance with emergency call box not working to reach Public Safety.

Fax Support

Fax line support.

Modify Phone Display

Use this service to request changes in the phone display or add new lines.

New Phone Line

Requesting a new phone with a new extension.

Phone Services

Support with the phone cord, handset, phone, or line.

Reassign Extension

Request to reassign an existing extension to an employee.

Move/Relocate a Phone

Request to relocate an existing phone to a new location.

Unassign/Resignation

Request to disable or unassign a phone line after an employee's resignation.

Voice Mail PIN Assistance

Voice mail PIN assistance. Example: Forgot or reset Voice Mail PIN.