My Recently Visited Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with student ID.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request access to an application on the BMCC Portal.

Request new BMCC email and RingCentral accounts for a new hire.

Faculty and staff loaner devices.

Request assistance with office peripherals.

Request assistance with an office workstation.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request Contact Center support.

Use this service to request changes in the phone display or add new lines.

Request to relocate an existing phone to a new location.

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Request assistance with a shared mailbox.

Support with the phone cord, handset, phone, or line.

Requesting a new phone with a new extension.

Request repair of a desk, cabinet, or door lock.

Request to disable BMCC account access.

Request updates on the BMCC web directory.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Installation, updating, or troubleshooting of software.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request access or support for security camera and intercom systems.

Report poor wireless network performance.