My Recently Visited Services

Request assistance with an office workstation.


For students to request technical assistance with a service provided by IRT.


Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.


Request assistance for wireless network authentication.


Request access to use Proofpoint URL Isolation.


Request to reassign an existing extension to an employee.


Request assistance with a SharePoint site & remote access to G, H, and J drives.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.


Report a service availability issue.


Request assistance with a computer lab printer.


Assistance with emergency call box not working to reach Public Safety.


Request assistance with an existing VPN.


Request assistance with student ID.


Instructional workstations in classrooms or computer labs.


Request updates on the BMCC web directory.


Request access or support for the Visitor Portal.


Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.


Request assistance with a local office printer.


Request assistance with updating applications on the BMCC Portal.


Request assistance with BMCC reporting instances.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.


Report poor wireless network performance.


Voice mail PIN assistance. Example: Forgot or reset Voice Mail PIN.