My Recently Visited Services

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Report a wired connection issue.

Faculty and staff loaner devices.

Voice mail PIN assistance. Example: Forgot or reset Voice Mail PIN.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request updates on the BMCC web directory.

Report a service availability issue.

Request a new VPN.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request a modification to your BMCC account.

Request assistance with SharePoint department site modifications.

Request assistance with Dropbox login access.

Request assistance with a computer lab printer.

Request new BMCC email and RingCentral accounts for a new hire.

Request network assistance with a project.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with a local office printer.

Report a blocked application.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request print & copy access or support for Multi-function Printers.

Request new SharePoint site for forms and workflows.

Request to disable or unassign a phone line after an employee's resignation.