My Recently Visited Services

For students to request technical assistance with a service provided by IRT.


Request assistance with an office workstation.


Request assistance with student ID.


Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.


Faculty and staff loaner devices.


Request updates on the BMCC web directory.


Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.


Request assistance with updating applications on the BMCC Portal.


Installation, updating, or troubleshooting of software.


Request assistance with Chromebooks, iPads and Laptops.


Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.


Request assistance with a shared mailbox.


Request a new VPN.


Request new BMCC email and RingCentral accounts for a new hire.


Report a wired connection issue.


Request Contact Center support.


Request assistance with Multi-Factor Authentication.


Clear up local hard drive space.


Request assistance with a department network printer (Does NOT include copiers).


Instructional workstations in classrooms or computer labs.


Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.


Assistance with emergency call box not working to reach Public Safety.


Request assistance with an existing VPN.