Popular Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with Multi-Factor Authentication.

Request new BMCC email and RingCentral accounts for a new hire.

Installation, updating, or troubleshooting of software.

Request assistance with a local office printer.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request print & copy access or support for Multi-function Printers.

Request assistance with student ID.

Request assistance with a department network printer (Does NOT include copiers).

Report a wired connection issue.

Report a blocked application.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with updating applications on the BMCC Portal.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request to reassign an existing extension to an employee.

Request access or support for the Visitor Portal.

Faculty and staff loaner devices.

Request assistance with forms and workflow modifications.

Request access to an application on the BMCC Portal.

Instructional workstations in classrooms or computer labs.

Request assistance with SharePoint department site modifications.

Requesting a new phone with a new extension.