Popular Services

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Requesting a new phone with a new extension.

Request a new VPN.

Report a service availability issue.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with Microsoft Office 365 apps that use the CUNY login, including OneDrive, Teams, and Outlook.

Request access or support for AMAG.

Request access or support for network drives (On Campus).

Request cabinet or door keys.

Request a modification to your BMCC account.

Request assistance with a SharePoint site & remote access to G, H, and J drives.

Request assistance with forms and workflow modifications.

Faculty and staff loaner devices.

Support with the phone cord, handset, phone, or line.

Request repair of a desk, cabinet, or door lock.

Request assistance with a department network printer (Does NOT include copiers).

Request updates on the BMCC web directory.

Request access or support for the Visitor Portal.

Request print & copy access or support for Multi-function Printers.

Request assistance with Chromebooks, iPads and Laptops.