Popular Services

For students to request technical assistance with a service provided by IRT.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Installation, updating, or troubleshooting of software.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with an office workstation.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with student ID.

Request assistance with Multi-Factor Authentication.

Request assistance with a department network printer (Does NOT include copiers).

Request print & copy access or support for Multi-function Printers.

Request a modification to your BMCC account.

Request assistance with a local office printer.

Request Contact Center support.

Request assistance with BMCC reporting instances.

Support with the phone cord, handset, phone, or line.

Request assistance with software installation or update for Computer Labs or Classrooms.

Request access or support for AMAG.

Request assistance with data recovery from BMCC network drives.

Request access or support for security camera and intercom systems.

Request Public Safety workstation support.

Request a new VPN.

Request updates on the BMCC web directory.

Request assistance for wireless network authentication.