Popular Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with Multi-Factor Authentication.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Installation, updating, or troubleshooting of software.

Request assistance with an office workstation.

Request print & copy access or support for Multi-function Printers.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with a department network printer (Does NOT include copiers).

Request updates on the BMCC web directory.

Request assistance with a local office printer.

Projectors in classrooms or computer labs.

Request network assistance with a project.

Request assistance with student ID.

Request assistance with a computer lab printer.

Instructional workstations in classrooms or computer labs.

Request a modification to your BMCC account.

Request assistance with a shared mailbox.

Report a blocked application.

Request assistance with BMCC reporting instances.

Request assistance with office peripherals.

Report a wired connection issue.

Request assistance for wireless network authentication.