Popular Services

Request assistance with an office workstation.

For students to request technical assistance with a service provided by IRT.

Installation, updating, or troubleshooting of software.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with a local office printer.

Request new BMCC email and RingCentral accounts for a new hire.

Request assistance with a department network printer (Does NOT include copiers).

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Request print & copy access or support for Multi-function Printers.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Support with the phone cord, handset, phone, or line.

Projectors in classrooms or computer labs.

Instructional workstations in classrooms or computer labs.

Request assistance with software installation or update for Computer Labs or Classrooms.

Requesting a new phone with a new extension.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with student ID.

Request assistance with updating applications on the BMCC Portal.

Request a new/relocated network connection.

Request updates on the BMCC web directory.

Report a wired connection issue.

Request to reassign an existing extension to an employee.

Request assistance with Chromebooks, iPads and Laptops.

Request assistance with a shared mailbox.

Request a modification to your BMCC account.