Popular Services

For students to request technical assistance with a service provided by IRT.

Request access or support for BMCC email, Maestro, SecureShare, Zoom, and guest accounts.

Request assistance with Multi-Factor Authentication.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access, in addition to account support.

Request assistance with an office workstation.

Request assistance with CUNYfirst, Blackboard and DegreeWorks login access.

Request assistance with log in to BMCC Email, BMCC Portal, Open Lab, MFA or Zoom.

Installation, updating, or troubleshooting of software.

Request assistance with a department network printer (Does NOT include copiers).

Request new BMCC email and RingCentral accounts for a new hire.

Request print & copy access or support for Multi-function Printers.

Request assistance with a local office printer.

Request updates on the BMCC web directory.

Request assistance with office peripherals.

Report a wired connection issue.

Report a service availability issue.

Projectors in classrooms or computer labs.

Request assistance with a shared mailbox.

Support with the phone cord, handset, phone, or line.

Request network assistance with a project.

Request assistance for wireless network authentication.

Request access or support for network drives (On Campus).

Request assistance with a computer lab printer.

Request assistance with updating applications on the BMCC Portal.

Instructional workstations in classrooms or computer labs.