Services A-Z (50)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Amag System



Tech Support, Class Availability

BMCC Account Activation and Password Resetting

Assistance with password resetting or account activation


Cannot login to the BMCC Portal

Do you need assistance accessing the BMCC Portal?

Cannot see application icon

Do you need help assistance accessing application icon on the BMCC Portal?

Change Password

Faculty, staff, and students may change their BMCC password by using the password change tool.

Computer Lab Printer

Use this service to request assistance with a computer lab printer.

Conference Center

CUNY Portal

Username/Password, BMCC not on Profile


Use this service if you are having any of the issues below:
- Account locked.
- User not found.
- Issues resetting your password.

CUNYfirst Account Activation

Use this service for CUNYfirst account activation

CUNYfirst Password Reset

Request assistance with CUNYfirst password resetting


Data Recovery

Request assistance with the recovery of data from a campus-owned computer

Department Site

Need access to department site or having issues accessing it? Do you want to create a department site? Unable to open, edit, upload, or download documents on the department site? Do you want to share documents with external user?

Departmental Shared Drives

Need Off-Campus access to your G or H Drive? Want to share document with external user form


Tech Help


E-Learning Courses

E-Learning Courses

Event Support


General Information

For all general inquiries.

General Information


Hardware or Software Assistance

Schedule an appointment for an overview on hardware or software applications.


Install New Phone

Installation of an office telephone

Invalid IP

Use this service to request assistance with any connectivity issue.



Gamification, Learning Management, Task Organizer, Learning Analytics, and Social Media.

Local Printer

Use this service to request assistance with a local printer.

Login Problems

Are you unable to log into your Email, MyFiles or any BMCC system??

Login Problems

Do you need help logging into the LEVELFLY system?


Name Change

Has your first or last name legally changed? This request assists in misspelled name corrections or with first and/or last name changes.

Name/Email Change

Use this service to submit a name change request

Network Outage

Network access issues.

New email account creation

Use this service to request a departmental email creation.


Office Phone not Working

Login or configuration issue.



Service to request paper replacement for computer lab printers.

Printing/Copying Access

Print access for faculty and staff

Problems receiving email

Not receiving emails?


Reassign Phone

Reassigning a phone from a previous employee to a new destination

Reinstall or Update Software

Relocation/Move of Workstation

Move or relocation of workstation.

Report an Issue

Request New or Replacement of Out of Warranty workstation

Request a new or replacement workstation.


Salient System - CCTV

Camera issues

Software Installation/ Update

Use this service to request assistance with software installation or update for Computer Labs or Classrooms

Software Installation/ Update

Use this service to request assistance with software installation or update for BMCC-owned office computers

Spam Email

Use this service if you are often receiving spam emails.

System Enhancements

Comment on any improvements or enhancements to Levelfly.



Use this service to request toner replacement for a computer lab printer.



Configuring or troubleshooting work voicemail

Voicemail PIN Reset

Reset your Phone's PIN number


Workstation support

Report a problem with your desktop computer/Monitor/Mouse or Keyboard.