TeamViewer Integration with Microsoft Teams

Uploaded Image (Thumbnail)

Users must first download the TeamViewer extension from the Microsoft Teams Apps Store.

Uploaded Image (Thumbnail)

Once downloaded, the App can be accessed from the ellipsis menu on the far left.

Uploaded Image (Thumbnail)

Uploaded Image (Thumbnail)

In the settings tab, the user must sign in with their licensed TeamViewer account.

Uploaded Image (Thumbnail)

To access a TeamViewer web session via the Microsoft Teams App, click the addition sign and select the TeamViewer App.

Uploaded Image (Thumbnail)

Uploaded Image (Thumbnail)

Uploaded Image (Thumbnail)

You can search for a device by name for “easy access” or click connect to send a session invite.

Uploaded Image (Thumbnail)

Start Remote Control will send a session invite

User View

Uploaded Image (Thumbnail)

Admin View

Uploaded Image (Thumbnail)

Session can be launched from Teams, Web or Desktop App

Uploaded Image (Thumbnail)

If user has installed TeamViewer, they can launch the native application. If not they will be asked to download a single-use TeamViewer.

 

Uploaded Image (Thumbnail)

After user joins session, Admin can join via Teams, Web or Desktop App by clicking the session ID.

 

 

 

 

Was this helpful?
0 reviews