
Users must first download the TeamViewer extension from the Microsoft Teams Apps Store.

Once downloaded, the App can be accessed from the ellipsis menu on the far left.


In the settings tab, the user must sign in with their licensed TeamViewer account.

To access a TeamViewer web session via the Microsoft Teams App, click the addition sign and select the TeamViewer App.



You can search for a device by name for “easy access” or click connect to send a session invite.

Start Remote Control will send a session invite
User View

Admin View

Session can be launched from Teams, Web or Desktop App

If user has installed TeamViewer, they can launch the native application. If not they will be asked to download a single-use TeamViewer.

After user joins session, Admin can join via Teams, Web or Desktop App by clicking the session ID.