Sending a Fax from RingCentral

• How to send a fax from the desktop and web app
• How to send a fax from the mobile app

How to send a fax from the desktop and web app

1. Open the RingCentral app on your desktop or web browser.

2. Click the + icon on the top right and select Send new fax.

OR

Click Fax in the left navigation bar. Then in the left panel, click the + icon next to Fax.

Note: If you don’t see Fax in the left navigation bar, click More > Fax.

3. In the upper right corner, click the New fax icon.

4. In the popup window, enter your contacts’ phone numbers or names in the To field.
Note: You can add up to 50 recipients. To add more than 50 recipients, you’ll need to turn on fax broadcasting.

5. In the Cover page dropdown, select a style for your cover page or click Add cover page to choose a template from your computer. If you don't want to use a cover page, click None.

6. To add a custom cover page:

1. Click Add cover page.
2. Enter a name for your cover page in the Cover page name field.
3. Drag and drop an existing file into the window, or click anywhere in the window to locate a file on your computer, then upload it. You can also click sample.docx to customize and upload a new cover page.
4. Click Save. Cover pages are saved so you can use them again.

7. Add additional information under the Notes section (optional).

8. To attach files to your fax, click the Attach files icon and select the files from your computer.
Note: All your file attachments must be in supported formats with a total size of less than 50 MB.

9. To send the fax immediately, click Send now. To send the fax at a future time:

1. Click Send later.
2. Enter a date and time.
3. Click Schedule.

How to send a fax from the mobile app

1. Open the RingCentral mobile app.

2. In the bottom navigation bar, tap More > Fax.

3. Tap the + icon in the upper right corner for iOS or tap the message icon at the bottom right for Android.

4. Enter phone numbers or names in the To field, then tap Next.
Note: You can add up to 50 recipients. To add more than 50 recipients, you’ll need to turn on fax broadcasting.

5. Select the number where you want the fax sent from in the Fax From field.

6. Tap Cover page and choose a style.

1. Tap the toggle if you don’t want to include a cover page.
2. To select an existing template, select it, then tap the back arrow.
3. To upload your cover page, go to Add > Upload cover page and follow the prompts to select a file from your device.
4. Tap Replace to select your new document. Cover pages are saved so you can use them again.

7. If you want to send files and photos with your message, tap Add attachment.

1. Attach files: Share a document.
2. Attach photos: Attach and share images.
3. Take photo: Take a picture using your phone’s camera.

Note: All your file attachments must be in supported formats with a total size of less than 50 MB.

8. Send the fax:

1. To send the fax immediately, tap Send in the upper right corner.
2. To send a fax at a future time, tap Send later, enter a date and time, then tap Send in the upper right corner.

Note: To save your fax as a draft, tap the Back icon in the upper left corner, then select Save draft. Doing so will save the fax so that you can edit it later.

To check the status of your sent faxes, go to Fax > Sent or Fax > All faxes. Fax status options are Processing, Submitted, Sent, Failed, or Received.