How to Check Voicemail Over the Phone | RingCentral

By following the steps below, you can check your voice mails using your mobile phone or land line phone (non-RingCentral phone).



1. Call your RingCentral Main Number and enter your extension number as soon as you hear the ring. You can also call your Direct Number instead.


2. Press the star key (*)


3. Enter your voicemail PIN followed by the hash sign (#) once prompted.


4. Listen to the prompt for instructions or press One (1) to listen to your messages.

 

Phone Key Options when Checking Voicemails


You may use the following phone keys when you check your voicemails.
 

   KEY PRESS

   FUNCTION

   Press 1

   Repeats the voicemail.

   Press 2

   Saves the voicemail.

   Press 3

   Erases the voicemail.

   Press 4

   Returns the call.

   Press 5

   Forwards the voicemail to another extension on the account.

   Press 6

   Skips the voicemail.

   Press * (star/asterisk key)

   Exits the message.

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