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Overview
IT has enforced Multi-Factor Authentication (MFA), a feature designed to provide an additional layer of security while accessing your BMCC email (Microsoft 365) & RingCentral phone system via mobile app.
MFA can be set up by using one of the three options:
- SMS Text message to your cellphone.
- Automated phone call (cellphone preferred).
- Microsoft Authenticator mobile App on your cellphone or on a tablet (with Internet access).
Understanding Microsoft Multi-Factor Authentication (MFA):
https://www.cuny.edu/about/administration/offices/cis/technology-services/microsoft-mfa/#1608314516895-b79b4304-6de9
Setting up MFA
For your MFA’s initial setup, you must sign in to your BMCC email via a web browser such as Google Chrome, Firefox, Safari, or Microsoft Edge.
How to Log in to Your BMCC Email and Set Up Microsoft Authentication Method: https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/KB/ArticleDet?ID=2137
Options to access your BMCC email
If you access your BMCC email through a web browser, you’ll always be prompted to authenticate your access using the MFA method you’ve chosen from any of the above 3 options. If you access your email using the Microsoft Outlook app on your device, you’ll only need to authenticate using MFA once.
For seamless access to your email account on your devices, we strongly recommend installing and using the Microsoft Outlook app.
How to Download and Install the Microsoft Outlook on your Mobile Device: https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/KB/ArticleDet?ID=2139
How to Install Microsoft 365 Apps on your PC or MAC: https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/KB/ArticleDet?ID=1055
Video on how to Install Microsoft 365 Apps on your Devices: https://learn.microsoft.com/en-us/microsoft-365/business-premium/m365bp-users-install-m365-apps?view=o365-worldwide&tabs=iPhone
We understand a new process can sometimes be challenging, but rest assured, this added security measure is crucial for protecting your online information. Should you encounter any difficulties or have any questions, please visit our website for options on how to contact our support team: https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/Home/