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To reset your BMCC email password, please go to https://outlook.office365.com/ and type in your BMCC email address and click Next.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=53dbcf5f-9c35-4abe-84b0-03282e7f46b0.png&beidInt=2)
2. Click on Forgot Password.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=002dd42d-3d7c-4034-9cf1-ccf36c993ec3.png&beidInt=2)
3. Enter your email and the characters as shown in the picture below. Click Next.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=b545dd98-6617-4050-bad4-7c200a3db2cc.png&beidInt=2)
4. Choose the best option and click Next.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=da968da4-1d7a-4d7c-a7fb-d0383a2e6585.png&beidInt=2)
5. Choose the contact method to verify your request.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=22eae3ef-d279-4e50-857f-eef7a1692aa4.png&beidInt=2)
6. Enter the new password for your BMCC email and click Finish.
![](https://servicedesk.bmcc.cuny.edu/TDPortal/Images/Viewer?fileName=35f8faf4-dbd6-4419-99cf-cbddbdd8fd8c.png&beidInt=2)